FAQ
Please find below a list of frequently asked questions about FITLEGS compression socks and stockings.
How do I choose the right size compression sock?
To find the perfect fit for compression socks and stockings, start by measuring your ankle and referring to our size chart. If you're unsure, consult a healthcare professional for guidance.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Do I need a prescription to get medical compression socks?
Ready-to-wear and standard off-the-shelf compression garments do not require a prescription. However, some of our medical and AES compression socks do require sign off from a doctor.
Are flight socks and DVT socks the same thing?
Both flight socks and DVT socks are alternative names for compression socks. The main difference in the compression socks is the compression level - this is what makes them suitable for different uses e.g. flying vs medical use.
Are there any side effects of wearing compression stockings?
Compression stockings can have side effects if the wrong size is worn, such as skin irritation, pain or discomfort, bruising or chafing, leg cramps and tenderness. It is important to order the right size and compression level for your needs. Please consult our size charts or get in touch if you are not sure, we are always happy to help.
Is there a reason why I should not wear compression stockings?*
We don’t recommend wearing compression stockings if you suffer from any of the following:
- Serious circulatory problems
- Leg swelling due to heart problems
- Infection of the leg/phlebitis
- Diabetes
- Problems with nerves in the legs and feet leading to decreased sensation
- Open leg sores below the knee
- Peripheral neuropathy
Please consult your doctor if you have any of these conditions:
- Those who have blood clots already/have family history of blood clots
- Those suffering from or have had treatment for cancer
- Certain blood diseases
Treatment for heart failure or circulation problems - Recent surgery especially on the hips or knees
- Those who have an inherited clotting tendency
Can I wash my hospital FITLEGS?
Yes, you can wash your FITLEGS compression socks, however, we recommend the following care instructions:
- Machine wash do not exceed 40°C/167°F
- No bleach products should be used
- Do not iron
- Do not dry clean
- Do not tumble dry
- Wash dark colours separately. Store in cool dry place, avoid direct sunlight. Do not dry over heat source (e.g. radiator).
- Maximum of 30 washes recommended for each FITLEGS garment